FAQs

Frequently Asked Questions


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Customer service is very important to us, If you receive your doll and it has any defects, as long as you notify us within 24 hours of receiving your doll and the doll has not been used in any way, we can arrange the doll been returned, However we do not cover the return shipping costs.

We will either repair or replace the doll depending on the level of defect.

We have offices in both the UK and US.

All orders are shipped from China where all the sex doll brands are based, US and EU orders are shipped direct from the manufacturers.

UK orders are shipped to our facility in the UK before forwarding to our UK customers.

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The price shown on our website is the price you pay, our prices include customs clearance paid in advance, You can be confident there will be no hidden costs involved when ordering from us.
We accept PayPal, Bank Transfer, All CryptoCurrencies, Credit & Debit Cards – Visa, MasterCard, AMEX, American Express, Maestro, Zelle, CashApp, Venmo, Google Pay Western Union.
We ship to all countries apart from India, Pakistan, UAE and Thailand due to sex toys been illegal and strict customs clearance.
All International orders are shipped using FedEx or UPS.